Senior Social Services

We offer a professional counselling service with trained counsellors focusing on abuse and trauma (both current and historical), family issues including counselling children, relationships and domestic violence.
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We have both male and female counsellors. A counselling session is usually one hour long, but can be extended, this is negotiable. Cancellations If you are unable to keep your appointment, it is essential that you notify us within 48 hours prior to your session time. Confidentiality Our counsellors record only information that is factual and helpfulfor clients. We do not disclose client information without client permission except when we believe a person is at risk of harming self or others, or when required by law, or during professional supervision (Refer Privacy Act 1993, principle 11).

Complaints If you are not satisfied with the service you receive from any staff member of this agency please discuss this with them. They want and need to know. If you have any serious concerns regarding the standard of service you have received from Otamatea Community Services you have the right to make a formal complaint to the Chairperson. Our Reception will give you the necessary form to assist you. General Counselling is an ongoing process and outcomes may bring unexpected changes. If you have any concerns please feel free to discuss this with us.

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Our Team

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Gail Blythen

Holistic Support

Gail is our Parent Coach and Support Worker available to assess your needs and organizes a wrap-around approach to your situation. She can support you with strategies for managing your parenting role or work with you on your individual needs. She can advocate for you when needing to access other suitable services more specific to your needs or when you have difficulty dealing with situations without adequate supports.

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Karen Cave

Social Work

Karen is a qualified social worker with a lot of experience working with families within communities and those engaged with government services. She can support families to navigate their way through difficult situations and offer supporting services both within OCS or refer you to a suitable agency able to support you on your journey.

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Service Video

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The vision of Otamatea Community Services Incorporated is to empower families to create a safe nurturing environment.